Welcome to Smart Tutor("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and related services.
By using Smart Tutor, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Account Information
When you create an account, we may collect:
- Name
- Email address
- Mobile number (optional)
- Profile picture (optional)
- Authentication information (Google, Apple, or email login)
B. Content You Upload
To provide AI-powered features, you may upload:
- Textbook photos
- Handwritten notes
- Images
- PDF files
- Medical prescriptions
- Lab reports
- Legal documents
- Government documents
- Other scanned documents
You remain the owner of all uploaded content.
C. Voice Data
When you use Voice Translation or AI Tutor voice features, we may process:
- Voice recordings
- Spoken conversations
- Audio commands
Voice data is processed only to provide requested services such as translation, transcription, or AI explanations.
D. Device Information
We may automatically collect:
- Device model
- Operating system
- App version
- Language preference
- IP address
- Crash logs
- Usage statistics
E. Subscription Information
If you purchase a subscription, payment is processed by the respective app store or payment provider.
We do not store your complete credit card or payment information.
2. How We Use Your Information
We use your information to:
- Provide AI Tutor services
- Explain uploaded textbooks
- Read and simplify documents
- Translate voice conversations
- Improve AI accuracy
- Respond to customer support requests
- Personalize learning experience
- Prevent fraud and abuse
- Improve app performance
- Send important account or subscription notifications
3. AI Processing
Some features use Artificial Intelligence to analyze:
Your uploaded content may be securely processed by trusted AI service providers to generate explanations, translations, or summaries.
AI-generated responses are intended for informational and educational purposes and may occasionally contain inaccuracies.
4. Data Storage
Your uploaded content may be stored securely to:
- Enable history
- Improve user experience
- Allow access across devices
You may delete your uploaded content from within the app where supported.
Some information may remain in backups for a limited period as required for security and legal compliance.
5. Children's Privacy
Children under the applicable age in their jurisdiction should use the app only with the supervision or consent of a parent or legal guardian.
We do not knowingly collect personal information from children in violation of applicable laws.
6. Sharing of Information
We do not sell your personal information.
We may share information with:
- Cloud hosting providers
- AI processing providers
- Analytics providers
- Customer support platforms
- Payment processors
- Legal authorities when required by law
These providers are required to protect your information.
7. Data Security
We implement reasonable technical and organizational security measures including:
- Encrypted data transmission (HTTPS)
- Secure cloud infrastructure
- Access controls
- Authentication mechanisms
- Regular security updates
No internet-based service can guarantee 100% security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Delete uploaded documents
- Request a copy of your data
- Withdraw consent where applicable
Requests may be submitted through our support email.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide the service
- Maintain account functionality
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
10. Third-Party Services
Our application may use third-party services including:
- AI service providers
- Cloud storage providers
- Analytics services
- Crash reporting tools
- Authentication providers
- Payment processors
Each provider maintains its own privacy practices.
11. International Data Transfers
Your information may be processed or stored in countries outside your own. We take reasonable measures to ensure appropriate protection of personal information.
12. Medical and Legal Disclaimer
Document explanations relating to medical reports, prescriptions, legal agreements, insurance documents, or government papers are provided for informational purposes only.
The app does not replace doctors, lawyers, accountants, or other licensed professionals.
Always seek professional advice before making important decisions.
13. Educational Disclaimer
AI Tutor provides educational assistance and learning support.
The explanations generated by AI should not be considered official educational advice or guaranteed correct.
Students should verify important academic information with teachers or official learning materials.
14. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
The updated version becomes effective when published on our website or within the application.
15. Contact Us
For privacy-related questions, contact:
A 12/3 SREE NAGAR, 01 FR, 513 SRI NAGAR, Rajpur Sonarpur - 700094, India
Email: alan@ogmaconceptions.com
By using Smart Tutor, you acknowledge that you have read and understood this Privacy Policy.